Refund policy

Here’s a Return and Refund Policy template for your online merchandise store. You can customize it based on your store’s specific needs:

At El Dasa Official Store, we are committed to ensuring your satisfaction with our products. Please read our return and refund policy carefully.

1. Returns

We accept returns within 15 days of delivery for eligible items.

To be eligible for a return:

The item must be unused, unworn, and in the same condition as received.

The item must be in its original packaging, with tags (if applicable).

Some items are non-returnable, including:

      • Custom or personalized items.

      • Sale or clearance items.

      • Digital products (e.g., downloadable content).

2. Refunds

Once your return is received and inspected, we will notify you of the approval or rejection of your refund.

If approved, your refund will be processed, and a credit will automatically be applied to your original payment method within [X] business days.

Shipping fees are $7 US and refund will be applied within 15 business days upon receipt of Merchandise.