Refund policy
Here’s a Return and Refund Policy template for your online merchandise store. You can customize it based on your store’s specific needs:
At El Dasa Official Store, we are committed to ensuring your satisfaction with our products. Please read our return and refund policy carefully.
1. Returns
• We accept returns within 15 days of delivery for eligible items.
• To be eligible for a return:
• The item must be unused, unworn, and in the same condition as received.
• The item must be in its original packaging, with tags (if applicable).
• Some items are non-returnable, including:
• Custom or personalized items.
• Sale or clearance items.
• Digital products (e.g., downloadable content).
2. Refunds
• Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
• If approved, your refund will be processed, and a credit will automatically be applied to your original payment method within [X] business days.
• Shipping fees are $7 US and refund will be applied within 15 business days upon receipt of Merchandise.