Shipping policy
Shipping Policy
Thank you for visiting and shopping at El Dasa Official Store. Below are the terms and conditions that constitute our Shipping Policy.
Processing Time
• All orders are processed within 5 business days.
• Orders are not shipped or delivered on weekends or holidays.
• If we experience a high volume of orders, shipments may be delayed. In this case, we will notify you via email.
Shipping Rates & Delivery Estimates
• Shipping charges for your order will be calculated and displayed at checkout.
• Delivery estimates: 5-10 Business Days
• Standard Shipping: 5-10 Business Days
• Expedited Shipping: 2 business days (additional charges apply)
Note: Delivery delays can occasionally occur due to unforeseen circumstances.
Shipment Confirmation & Order Tracking
• You will receive a shipment confirmation email with a tracking number once your order has shipped.
Damaged, Lost, or Stolen Items
• El Dasa Official Store is not liable for products damaged or lost during shipping.
• If you received your order damaged, please contact us with photos of the damaged item(s) and packaging.
• If your package is lost or stolen, we recommend filing a claim with the shipping carrier.
Contact Us
For questions about your order or our shipping policy, please email us at accesoliveinfo@gmail.com